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“Thank you for all your efforts and expertise that made our annual conference a success. Your creative workarounds and ability to think on your feet to spontaneously problem-solve saved the day. It remains an absolute pleasure to work with you. Thanks for your past contributions and for signing on for the long haul.”

 

-Ann Harrington, Executive Director

New York Organization of Nurse Executives and Leaders (NYONEL)

 

 

“Alex The Tech Guy helped me with two projects—one personal and one work-related. I bought a new smartphone, and he helped me move all my data over. I was concerned about losing something, but he did an excellent job. At work, he helped me implement Microsoft Teams, a video conferencing app that I would never have been able to figure out on my own. Alex is knowledgeable, patient, easy to work with and caring, which is a word I would not normally use to describe tech consultants. He is now my personal tech help desk for both work and home projects.”

 

—H.P.

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“I was having Internet problems that I couldn’t solve on my own. When I would try to host a Zoom meeting, I kept getting disconnected. The same thing happened when I would try to stream a movie or music. It was very annoying. So I called Alex The Tech Guy.

He found out that an outdated Spectrum modem was the problem. With his help, I explained the situation to Spectrum and they replaced my modem. Alex also checked to make sure I had the latest Windows updates, which made my computer run better.

I often find computer issues to be confusing and challenging, so it’s a real relief to be able to call someone as knowledgeable as Alex. He’s also very patient and understanding and easy to work with. I highly recommend him if you ever need tech support.” 

--M.M.

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"I recommend Alex highly. In one hour, he managed to solve all the computer glitches on my laptop that had been annoying me for months, but I just couldn’t seem to fix myself. He’s easygoing and kind, and I love the fact that I didn’t have to leave my house to get my problems solved.You can save yourself a lot of time and frustration by booking an

appointment  with him. Five stars."

 

-- JCL, Irondequoit

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“My wife and I both bought new iPhone SEs, but we needed help setting them up and moving our data into the cloud for the first time. Alex walked us through the process step by step, right over the phone. He also helped us get access to all the music on our desktop computers so we could play it over our new phones. He was very patient and easy to work with. Until then, I didn’t know that you could get reliable tech help easily over the phone. It was great to have Alex on our side, remotely, during a time of social distancing.”
 

--B.K.

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"After suffering for over a year from almost daily dropped internet and numerous frustrating phone calls to Frontier technical support, we decided to replace our very old modem/router. While I probably could have muddled through the installation, I decided to forgo that hassle and contacted Alex. I’m really happy I did. He messaged me several devices to review and also suggested separate modem and router would give us better coverage. I could never install that! The internet has been perfect since Alex installed the new modem and router. And we’ve cut the cord from rental fees! I highly recommend Alex the Tech Guy for your computer needs. He responded quickly to my inquiries, gave me sound advice and promptly installed my new modem. Message or call Alex. I think you’ll be pleased!"

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--J.E.

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"I bought gift certificates for two friends and they were both very pleased with Alex’s work. He updated three PC’s to the latest Windows version and connected an analog sound system to a PC for one friend who owns a bar. For my godmother, Alex updated her tablet and desktop PC to Windows 10 and solved some issues with her Samsung phone. Alex also helped her switch between Ukrainian and English on her devices and type in Ukrainian on Facebook. They were so happy they called Alex back for additional work!”

 

--M.S.

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"I have recently hired Alex Kasper-Shaw to work with me on any computer, iPad or iPhone issues I have. His work is terrific! He is responsive to requests to set up appointments, comes to appointment on time. Plus he is a great person to work with! I highly recommend him!” 

 

--M.B.

 

“Alex Kasper-Shaw was a master at helping me upgrade my computer. As an aging adult with no computer savvy, I was thrilled to get the assistance I needed from Alex. He was thorough, patient, courteous and professional. I would highly recommend this guy for all your computer questions, problems and assistance.”

 

--R.S.

 

“I highly recommend Alex for your computer repair needs. He is patient and knowledgeable and answered all of my questions. His fee was very reasonable and when he left, my computer was in a lot better shape than before he got to my house. I could not ask for anything more.”

 

--F.L.

 

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